Please read before using our services

Mose.net allows its members who use the service to order the services from salons barbers or freelance barbers through its website. Mose offers you an easy way to communicate your requests to the barbers and that are displayed on the website. The purpose of this site is to provide a simple and convenient service to customers and connect them to barbers in their area that can provide services through interactive menus allowing customers to choose orders and favorite services in an easy and fast way. We have created the site to be a comprehensive electronic complex for barbers. Mose is a commercial application to deliver barbers services through the Internet. Mose does not sell or interfere in any way with the services or preparation of any services provided by barbers, and what this online marketplace offers to users is only to provide the ability to search and find the barbers whose provides service in shop and home or in pre-selected places by customers on the site.  

The barbers are solely responsible for complying with laws, regulations, and standards applied in the country, such as those related to the preparation, sale, marketing and safety of services. However, it is important for users to understand that Mose does not in any way independently confirm or endorse barbers, quality of any service or that the barbers adheres to the laws and regulations in place for service preparation as this responsibility lies with the barber alone.

 

Customers should review the information provided by barbers on the website or requested by Customers directly from barbers in terms of service quality and the barber reliability, as well as its compliance with applicable laws and regulations. Mose does not guarantee in any way the quality of any service, or that the service is not in compliance with applicable laws and regulations, nor does it ensure that the menu displayed on the site matches what is actually served to users. However, Mose will not be obligated or responsible for any services provided by barbers that are unhealthy, cause injury or are unacceptable to customers, or that do not meet customers expectations in any way. Customers are solely responsible for ensuring that the arrival addresses are correct. Mose will not have any obligation or liability for any wrong addresses. All service preparation and providing are the responsibility of the barber that accepts the order. Knowing that the barber will take all possible means that it can do to meet the specified service time, however the service time may be affected by factors outside its control and therefore cannot be guaranteed. You will be informed of any unexpected delay Mose know about. When you choose to service from the list of barbers available for you, you can submit your order by clicking on the “Confirm Order” button. Please note that it is important that you review the information you enter and correct any errors before pressing the “Confirm Order” button, since when you press this entry, errors cannot be corrected. When we receive your request, Mose will begin the execution of the request and we will send a message on the final page stating that your request has been received and is being sent to the barber. If the barber rejects the request, you will be notified and we will not be obligated to provide the services. You have the right to cancel the order before (60) minutes of starting the service on our website. If the customer cancel the order in less than (60) minutes before starting he will bay penalty 15% from total cost of order to Mose. Although every effort has been made to ensure that the correct prices and descriptions are maintained, we reserve the right to cancel any request that contains incorrect information. The order may then be canceled by the barbers after receiving the confirmation message by sending it to the barber. Mose and its listed barbers reserve the right to cancel any order before or after acceptance, and we will promptly notify you of any mentioned cancellation.

 

During the use of the Mose services, the member accepts and acknowledges the following: The information in the registration form is correct, provided that this information is required, and that the member is solely responsible for any losses that may arise from any wrong information or insufficient information (for example Forgetting your password) and in those cases his membership is terminated. The member is solely responsible for all ideas, opinions and personal data that he mentions while using the services of Mose as well as for all files that are uploaded to Mose and the personal information sent, and that Mose is not responsible in any way for those files, or about accessing any services provided through Mose which are not authorized or in any other way other than that specified by Mose and not changing the software in any way, and compensating Mose for all material and moral losses in the event that the member does not comply with the material above. Mose will not be liable for any damages that may arise from reading the data belonging to any members by any unauthorized personnel. The member must not send any messages that are threatening, immoral, racist, or contrary to local laws and international agreements. And any correspondence, addresses, or pseudonyms must not be in violation of the regulations, public morals, good behavior and laws. It is obligated not to harass and / or threaten other users, or any of the customer service employees of Mose not to act in a way that affects the use of the services by other users, and not to send, print, distribute or circulate any immoral, inappropriate and inappropriate material legal or information that may cause harm to the names of any people or institutions, advertising, selling or offering to sell any products or services, or participating in any harmful actions such as scanning, competition or chain messages, and not to send any information or programs that may harm the information or software on other users devices. All records or materials obtained by using the Mose services are within the user’s consent, and the user will be fully responsible for any damage or loss of information or any other resulting losses to the user’s computer, and the user is not entitled to claim compensation for any losses that arise on the use of the service, he is also obliged not to use the services of Mose for any commercial or advertising purpose without obtaining the approval of Mose. Mose may monitor all systems at any time or continuously. Mose may use its system for commercial purposes. Not to send any information by e-mail that is legally prohibited or distribute any unauthorized messages to be sent such as chain mail messages, malware, etc. and not to record and misuse any personal information belonging to others. The member himself is responsible for all types of actions that are carried out under the name of “user”. Members must pay the service fee that was previously requested when carry out the services, otherwise the services will not be provided to customers, not accessing the site or services using a third party account / registration without the explicit consent of the account holder, not using the site for unlawful purposes, and not committing any unlawful behavior on the site or with respect to the content on the site, not using the site to carry out any commercial activities other than the authorized use of the services of Mose.net and not copying any content, including without limitation the content of barber listings and third party reviews, to republish in print or online, and no willing barber reviews or registering any entries in favor of or with any commercial or other purpose or intent that is not in good faith with the purpose of creating the site, and not trying to obtain unauthorized access to other computer systems from or through the site and not interfering with the use of a person other or other parties to the site, and do not download or transfer viruses or other harmful, disruptive or destructive files, and / or not to disrupt, interfere with or even cause harm or violate the site’s security, or any services, software or hardware associated with the system, accounts, words The secret, servers or networks linked to or accessed from the site route to associated or connected sites (including those belonging to our barbers partners). 

 

All minors in the place in which they reside (generally under 18 years old) must obtain permission from their guardian, and they are directly supervised by their guardian or father / mother when using the site. If you are a minor, your guardian / father must read this Agreement and review it before you use the website. Other than personal information, which is covered in the privacy policy of Mose.net any material that you send or post on this website will be considered non-confidential and non-personal. Mose.net will not have any obligations regarding these materials. The Mose.net and any person we designate will have the freedom to copy, correct, distribute, embed or otherwise use these materials, all data, images, sounds, texts and other things included in it for any and all commercial or non-commercial purposes. You are prohibited from publishing, downloading, or posting to or from the website on any of the following materials: violating any applicable local, national or international law. illegal or fraudulent amounts to an unauthorized advertisement or contain viruses or any other harmful software. You may not misuse the site (including by hacking) any comments or comments that the user places on the site that must not: contain any defamatory, pornographic or infringing material. Promoting violence or discrimination violates another’s intellectual property rights. Violate any legal obligation towards a third party (such as the duty of confidentiality) that promotes illegal activity or violates the privacy of the other. It provides the impression that it is issued by us or used to impersonate another person or provide false information about your association with another person. The prohibited behavior mentioned in the paragraphs above is not exclusive. It will compensate Mose.net for all expenses and damages incurred as a result of your violation of any of these restrictions. Mose.net will cooperate fully with any law enforcement or court decisions requesting or directing us to declare the identity or location of any person who publishes any material in violation of the above-mentioned paragraphs. Mose.net may temporarily suspend or completely stop the operation of the system at any time. Mose.net will not have any responsibilities towards members of Mose or any third party due to the temporary suspension or the complete cessation of the operation of the system. The user name, password, and mobile number will be displayed and approved after filling in the form data, which will be submitted to customers by Mose. Mose can prevent its clients who have filled out the form data or communicated with the site, even though they have passwords from obtaining a new password or from using their passwords for an unlimited period of time, if Mose is deemed that necessary. Mose does not guarantee that its services will be provided in a timely and safe manner, and that the results that will be obtained from the services will be correct and reliable, and that the quality of services will live up to expectations, since the role of Mose is limited to notifying the barber as per customer’s requests. Mose has the right to support and delete all or some files and messages that are provided by members while using the services for some time, during the periods that are considered appropriate by Mose. Mose.net will not be responsible for support and deletion measures. Mose has ownership and publishing rights arising from the ownership of information, documents, software, designs, graphics, etc. that it produces on its own and / or is purchased from abroad. Mose.net is not responsible for any service requested and it has not been provide by the barber due to its lack of availability. Mose.net has the right to publish any information, documents, software, designs, graphics, etc. (such as messages, notification, reports / news, and files sent to flyers) that are produced by members and uploaded to the system by members and / or sent to another place within the site is considered appropriate by Mose.net and it is possible that this information will be copied and / or published by other users.

In such cases, users will not be asked for any fees from Mose.net. The obligation to change information related to price and service specifications that is offered for sale through Mose.net comes back to companies that have joint salons with Mose.net in the event of any wrong information related to the price and service specifications, Mose.net can correct the error by canceling the order. Mose.net may send the member to another website. In this case, the member agrees that Mose.net will not be responsible for the context of the site’s content that the member may access. Mose.net may make any changes to the implementation of this agreement, amend existing articles, or add new materials for the purpose of complying with any technical obligations and legislation issued in the future. Mose.net may change services that do not require membership to a form that requires membership transferring Mose.net may provide additional services, change some or all of the services, or convert them into a paid service. This site may be unavailable at times to allow maintenance and upgrading.

 

Although we will strive to inform clients in advance of the lack of any mentioned service, this cannot be guaranteed and we reserve the right to amend or withdraw the service at any time.

 

Comments sent by users are approved according to the following criteria: Direct relationship. The person making the comment must have experienced the service directly through the salons or barbers. Acceptable content for the comment: Mose.net is not obligated to accept any of the comments that are sent by users, and some of the reasons we can refuse to post comments because of them are as follows: Comments that contain offensive tone, pornographic, abusive, racist, hate language, all things we cannot post on our website. Comments have nothing to do with the subject matter of the salons or barbers evaluation. Comments that include discrimination based on religion, race, gender, age, marital status, or physical or intellectual disability. Any content that has connotations or references that contravene the traditions of the community, or calls for an illegal approach. Competing interests: Competitors are not permitted to post any negative comments. (Any violations in this regard may lead to the permanent removal of these salons or barbers from our site). Allegations of violating health laws. Comments reflecting outdated and out of date information.

 

The authors of the comments do not represent the opinion of Mose.net, the main owner of the company, nor any of the subsidiaries. Mose.net is not responsible for any liabilities, claims or losses arising from any of the published comments or any of the content on the site. Mose Ownership: The comments posted on the site are the property of Mose.net, and their ownership is forever exclusive. We have the right to reproduce, amend, translate, transfer and / or distribute all material related to comments. Mose.net not obligated in any way to pay the commenters or any other person or entity in exchange for their comments. Upon accepting your request, this represents an agreement between you as a customer and the salons or barbers, and it is the sole responsibility of the salon or freelance barber for this request. Cash is paid directly to the barber, which fulfills the request. In the event that you choose to pay by credit card or prepayment via the site, then the transaction will be executed through Mose.net as a mediator between you and the salon or barber, and reservation fees or any other charges for each order will be calculated based on the policy of each salon or barber and any reservation charges or other fees it will be clearly displayed in the order summary.

 

Prepaid / credit cards: Please read the terms and conditions of the service before using the prepaid / credit card service: The customer is responsible for paying to the salon or barber, and the salon or barber may charge additional fees if the customer added a “special request” or “general order” to his request, and these additional requests will be paid in cash upon execute of the order. The customer has the right to cancel the order if the service time exceeds more than ten minutes from the service time specified by the salon or barber, and the amount that the customer has paid to the customer’s account will be refunded. The customer has the right to cancel the order within (60) minutes before order starting with a maximum acceptance of the order. The process of recovering the amount for the customer’s account through the prepaid / credit card payment gateway may take two working days. From the notice of refunding, the printed amount from the prepaid / credit card payment gateway as a reference for it in the event that the customer wants to review the bank. Customers who use the prepaid / credit card payment service are required to be present on their contact numbers. The customer will be compensated by the salon or barber in the event that any part of the order is missing (payment is only valid in exchange for the missing item and compensation is subject to the salon or barber policy), the customer is fully responsible for executing and submitting the application using the prepaid / credit card payment service after careful reading of all the terms and conditions.

 

Wallet Shipping Terms and Conditions

 

Customers can charge their wallet with a balance and use it so that the value of the services chosen by the customer is deducted from the wallet, provided that the value of the services is less or equal to the amount in the wallet. This balance is valid for one year from the date of charging the wallet. If the customer cancels an order for legitimate reasons and the value of the order is paid from the wallet, the funds will be returned to the same wallet. After charging the wallet with the balance, the customer is not entitled to request a refund of the balance from the Mose application. Mose is completely free to dispose of any amount added by it to the customers wallet or any amount added by the customer and the customer is not entitled to claim it in any way. Mose wallet is not a substitute for any credit cards as Mose wallet is an in-app digital wallet.

 

Wallet Shipping Methods

There is more than one way to deposit money in the wallet and currently only one method is used which is through prepaid / credit cards.

 

 

Terms and conditions of the service provider for the “Mose” application

 

These terms and conditions represent a formal “contract” between Mose.net Corporation, the owner of the trademark “Mose” and service providers (Barbers).

These Service Provider’s Terms govern your use of the “Mose” application, which is an online platform that allows barbers to provide services for clients in salons or in pre-determined locations by the clients, Mose provides the customer with the opportunity to choose a barber appropriate to provide him with service.

Any use from you for the services provided by the “Mose” application constitutes your acceptance of this contract and its provisions, and therefore you must do not use the application if you do not agree to the terms and conditions contained in this contract. Mose reserves the right to amend or change these terms and conditions without prior notice, and it is your responsibility as a user of the application review the terms and conditions of use periodically to view updates of these terms and conditions through the site. We also hope for review our privacy policy to learn more about how to use “Mose”.

Eligibility to provide services

You represent and warrant that:

 

• Your use of “Mose” services has not been suspended or prohibited from using it at any time.
• You are not a competitor to “Mose”, and you do not provide any product that competes with the services provided by “Mose”.
• You have full contracting authority and therefore you will not violate any law or contract.
• You are an independent party and do not act as an agent, representative, distributor, or partner of “Mose”. You may not, directly or indirectly, submit yourself as a representative of “Mose” or act in a manner that may incur or create obligations without the prior written consent of “Mose”. If granted agree, your limits are limited to procedures that allow you to perform the service provided only. You are also not entitled to make any offers to users on behalf of Mose, and you acknowledge that your breach of this clause will make you fully responsible for all liabilities arising from this violation exposes you to criminal prosecution and your use of the platform is prohibited.

 

Terms and conditions for charging the wallet to the service provider

 

The service provider must charge the wallet to be able to receive requests and pay the application’s dues, whether commissions or any amounts belonging to Mose, Mose has the right to deduct its commission and all its financial entitlements from the service provider’s wallet if the wallet balance is more or equal to the commission value, or it is added negatively if the wallet balance is less of the commission value. Moss has the right to temporarily suspend the service provider’s account if it exceeds the maximum allowed wallet balance or does not pay Mose’ financial dues. After charging the wallet with the balance, the service provider is not entitled to request a refund of the balance from the Moss application. Mose is completely free to dispose of any amount added by it to the service provider’s wallet. Mose wallet is not a substitute for any credit cards as Mose wallet is an in-app digital wallet.

 

Wallet Shipping Methods

There is more than one way to deposit money into the wallet

• By bank cards (prepaid / credit cards).
• By scanning the (STC QR) code.

 

Pledges and guarantees

You represent and warrant that you will:

 

• Comply with all laws and regulations in force in the Kingdom of Saudi Arabia.
• You provide true and accurate information to Mose and update it periodically.
• You review and comply with any notifications sent by “Mose” regarding your use of the service provided by the “Mose” application.
• You will not duplicate sub-licenses, issue, publish, transmit, distribute, perform, display, sell, or reclassify Mose services, otherwise, you may have transferred or exploited the service commercially, except as permitted under this contract.
• You will not use the information or content or any data you access or obtain through the “Mose” services for any other purpose except for personal use.
• You will use the App and the Service exclusively for your own purposes and will not sell them to any third party (including for example, but not limited to providing any service to anyone else).
• You will use the service or application for legitimate purposes only, and you will not use the services to send or store any illegal materials or for a purpose fraud.
• It is committed to adopting standards to maintain the integrity of the services and products that are provided while they are in a healthy state.
• You will not use the service or the application to cause harm, or harassment to anyone.
• It will not hinder the correct operation of the Mose app.
• You will not attempt to harm the service or the application in any way.
• You will not copy or distribute the application or any other content without written permission from Mose.
• You will keep your account password or any means of identification that we provide to you and allow access to your account securely and confidentially.
• You will provide us with all evidence proving your identity at Mose sole discretion.
• Mose has the right to refuse to provide the service or use the application without stating the reasons.